Frequently Asked Questions
What is your minimum order quantity (MOQ)?
MOQ varies by product category. Please contact us with your requirements for a specific quotation.
Do you offer OEM / private label services?
Yes. We provide full OEM and ODM services including custom formulation, packaging design, and private labeling. Visit our OEM & ODM page for details.
What certifications do your products have?
We hold ISO 9001, ISO 14001, GMPC, FDA, and CE certifications. See our certifications page for the complete list.
Can I request samples?
Absolutely. We offer sample development and prototyping services. Typical turnaround is 7–14 business days. Contact us to request samples.
What materials do you use for eco-friendly products?
We use GRS-certified recycled plastics, biodegradable PLA, wheat straw composites, kraft paper, and other sustainable materials. Each product page specifies the materials used.
How long does shipping take?
Shipping time depends on order volume and destination. We work with reliable logistics partners for sea and air freight. Estimated timelines are provided with quotations.
Do you ship internationally?
Yes. We supply hotels and procurement partners across Asia, Europe, the Middle East, and other regions.
How do I get a price quotation?
Pricing is provided upon inquiry. Please fill out our contact form or email us directly at the address listed on the Contact page.